Emotional Intelligence In the Workplace

Emotional Intelligence (EQ) is a key factor in workplace success, influencing leadership, teamwork, and overall job performance. This course on Emotional Intelligence in the Workplace will help you understand and apply EQ principles to enhance communication, decision-making, and conflict resolution. Through interactive lessons, case studies, and self-assessment exercises, you’ll develop skills to manage emotions, build strong relationships, and foster a positive work environment. Whether you’re a leader, team member, or aspiring professional, mastering emotional intelligence will give you a competitive edge in today’s dynamic workplace.

Learning Objectives

By the end of this course, you will be able to:

• Define emotional intelligence and explain its impact on workplace success.
• Identify your own emotions and triggers to improve self-awareness.
• Develop self-regulation techniques to manage stress, emotions, and reactions.
• Enhance empathy and social awareness to build stronger professional relationships.
• Improve communication skills by applying emotional intelligence in workplace interactions.

                                         Meet the Instructor

Joy Idoko

Joy Idoko is the CEO of 100%Joy Media Productions, a motivational speaker, life coach, movie producer, and media entrepreneur. She has authored four impactful books, including School is in Session and Fill Your Cup. Passionate about helping others, she empowers teenagers and adults through her I CAN and MAP Projects, using mentorship, storytelling, movies, and stage productions to guide them toward purpose and self-discovery.